Terms of Service
SpaWorx
These Terms of Service govern your use of the online booking experience provided by SpaWorx. Our booking website is powered by SpaSphere. By booking an appointment, purchasing services or products, or otherwise using our booking experience, you agree to these terms.
Appointments and booking
When you book with SpaWorx, you agree to provide accurate information and to arrive on time for your appointment. Services, availability, and pricing are subject to change.
Payments, deposits, and cancellations
Payments are processed through our payment provider (Stripe). Any deposit, cancellation, rescheduling, or no-show policy communicated to you at the time of booking applies to your appointment. Please contact us at hello@toshiana.com or (443) 574-4833 with any questions about a charge or your appointment.
Text messaging (SMS) terms
Program
SpaWorx sends SMS text messages for appointment confirmations, reminders, scheduling changes, and replies to questions you send us.
How to opt in
You agree to receive these messages by checking the SMS consent box during online booking, or by giving your phone number and consent to our staff. Consent is not a condition of any purchase.
Message frequency
Message frequency varies based on your appointments and interactions with us.
Cost
Message and data rates may apply.
Opt-out and help
Reply STOP at any time to unsubscribe from SpaWorx text messages. Reply HELP for help, or contact us at hello@toshiana.com or (443) 574-4833.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties.
Carriers are not liable for delayed or undelivered messages.
For full details on how we handle your information, see our Privacy Policy and our SMS Terms & Privacy.
Acceptable use
You agree to use our booking experience only for lawful purposes and not to interfere with its operation or security.
Disclaimer and liability
Our booking experience is provided on an “as is” basis without warranties of any kind. To the fullest extent permitted by law, SpaWorx is not liable for indirect or incidental damages arising from your use of the booking experience.
Changes to these terms
We may update these Terms of Service from time to time. Your continued use of our booking experience after changes take effect constitutes your acceptance of the updated terms.
Contact us
If you have questions about these Terms of Service, contact SpaWorx at hello@toshiana.com or (443) 574-4833.
Last updated: July 25, 2026